We process and dispatch all orders from our warehouse within 24 to 48 hours, with a possible extension to 72 hours during sale and holiday seasons due to increased order volumes.

Please note that once your order has been dispatched from our warehouse, we cannot cancel or modify the shipping address.

 

UAE

Express shipping (2-3 business days) – FREE

2-hour delivery – 30 AED

Same day delivery – 25 AED

Next day delivery – 15 AED

 

INTERNATIONAL

DHL or UPS Express shipping (3-5 business days) - 75 AED. Transit times may be affected in case of custom delays.

 

CUSTOM DUTIES AND TAXES

Your order may be subject to Value Added Tax (VAT), import duties, and/or taxes imposed by your country's customs department. Please note that MELKYANA ships packages with duties and taxes unpaid, and is not responsible for collecting or predicting any additional charges. Please check with your local customs department for any applicable rules and fees before placing your order. If your shipment is held at customs and not received, it will be returned to our warehouse. In this case, we will refund the amount paid, but deduct the original shipping fee and the return shipping fee.